1. Business Model (Lean Version)
You’re not building a big ISP, you’re starting a micro-hotspot network:
- Target: 1 apartment block / 1–2 floors
- Users: 15–40 tenants
- Packages:
- KSh 10 → 2 hours
- KSh 20 → 12 hours
- KSh 30 → 24 hours
Goal:
👉 Recover investment in 1–2 months, then scale
2. Budget Breakdown (KSh 50,000 Plan)
| Item | Cost (KSh) | Notes |
|---|
| MikroTik Router | 10,000 | Core system |
| Access Points (2–3 units) | 15,000 | Start small |
| Network Switch | 5,000 | 8–16 port |
| Cabling & Installation | 8,000 | Basic wiring |
| Internet Installation | 3,000 | ISP setup |
| First Month Internet | 7,000 | 20–30 Mbps |
| Misc (mounts, power, etc.) | 2,000 | Buffer |
👉 Total: ~KSh 50,000
3. Equipment Setup (Simple Architecture)
Flow:
ISP Fibre → MikroTik Router → Switch → Access Points
- Router = controls users & billing
- Switch = distributes network
- APs = provide WiFi signal
4. Internet Source (Best Options)
Start with:
- 20–30 Mbps unlimited fibre
Typical providers:
- Safaricom Home Fibre (can work initially)
- Zuku
- Faiba
💡 Upgrade to business fibre later when scaling
5. System Setup (Step-by-Step)
Step 1: Configure MikroTik Hotspot
- Enable hotspot feature
- Create login page
- Set IP ranges
Step 2: Create User Packages
Example profiles:
- 2 hours → KSh 10
- 12 hours → KSh 20
- 24 hours → KSh 30
Set:
- Time limits
- Optional speed limits (e.g. 2 Mbps/user)
Step 3: Choose Payment Method
Option A: Manual (Start Here)
- Generate vouchers daily
- Sell via:
- Shopkeeper
- Caretaker
- Yourself
Option B: Upgrade Later
- M-Pesa integration (automation)
6. Coverage Strategy (Important!)
Rules:
- 1 Access Point = 6–10 rooms
- Mount on ceiling (central location)
- Avoid thick walls blocking signal
👉 Start with 2 APs, add more when users increase
7. Pricing Strategy (Why It Works)
Keep prices low to attract volume:
| Package | Price | Strategy |
|---|
| 2 hrs | 10 | Entry-level |
| 12 hrs | 20 | Most popular |
| 24 hrs | 30 | Best value |
💡 Tenants prefer small, flexible payments
8. Monthly Profit Projection
Example (Small Setup)
- 25 users/day
- Average spend = KSh 20
👉 25 × 20 × 30 days = KSh 15,000/month
Expenses:
👉 Profit = ~KSh 8,000/month
After Scaling (40–60 users)
👉 Revenue: KSh 25,000–40,000
👉 Profit: KSh 15,000–30,000
9. Growth Plan (Very Important)
Start small → expand smart:
Phase 1 (Month 1–2)
- 1 building
- 2 APs
- Manual vouchers
Phase 2 (Month 3–4)
- Add more APs
- Upgrade bandwidth
Phase 3 (Month 5+)
- Add:
- M-Pesa automation
- Second building
10. Risk Management
Common Problems & Fixes
- Slow internet → upgrade bandwidth
- Complaints → add more APs
- Abuse (downloads) → limit speed per user
- Power outages → add small UPS
11. Legal & Practical Considerations
- Get landlord permission
- Agree on:
- Power usage
- Mounting equipment
- Optional:
12. Smart Tips (From Real Operators)
- Start where:
- Tenants complain about poor internet
- Focus on:
- Use:
- Simple names like “Apartment WiFi”
- Be visible:
13. Break-Even Timeline
- Setup cost: KSh 50,000
- Monthly profit: ~KSh 10,000–20,000
👉 Break-even: 2–4 months
Final Insight
This is one of the few businesses where:
- Customers are already there (tenants)
- Demand is daily
- Payments are small but frequent
👉 The secret is good coverage + simple payment system